Access your medical records

Medical records hold information about you. They are also sometimes called health records.

You'll have separate records for any NHS service you go to including your GP surgery, hospital, dentist or opticians.

How to get your record depends on which record it is.

Your GP record includes information like any conditions or allergies you have and any medicine you're taking.

Most patients will automatically be given access to more information added to their GP record from November 2022 onwards. This includes letters, test results and appointment notes.

Some people may also have access to information added to their GP record before this date.

You can access your GP record and nominate someone you trust to access it too.

There are 3 main ways to get your GP record.

You can get your GP record by logging into your account using the NHS app or NHS website.

First, you need to register for online services and prove who you are. You can do this when you create an account.

You'll need to ask your GP surgery for online access to your full record, or you'll only see your medicines and allergies.

Get your GP record using your NHS account

Login or Create an account

By speaking to your GP surgery

You can ask for your GP record at your GP surgery.

Find your GP surgery

Information about a software issue that prevented documents from being visible to patients.

We understand that some of our patients may have been unable to view certain documents (e.g. letters from the hospital) when using online services due to a software problem. We sincerely apologise for any inconvenience this may have caused. We are pleased to inform you that this issue has been resolved; any new documents added to your electronic GP health records will be visible and it may take up to a month for older, affected documents to become visible.

Your GP team will have been able to access the letters, so your care will not have been affected during this time.